Ordering

Can I See a Sample First?
♥ Absolutely! If you would like to see any of the beautiful collections up close before you order then I would encourage you to purchase a sample >> here. This will give the you the chance to admire the craftsmanship before committing to a larger order with me. Even better, if you then go on to place an order, I will reimburse the sample cost to you.

Can I Make Any Changes To The Design?
♥ Yes! Though all the house collection designs have been thoughtfully considered I completely understand there may be circumstances where they may not quite work for you. Changes can vary from collection to collection so please feel free to ask away when you get in touch & I will certainly do my best to accommodate any specific requests you have in mind.

Can I Change The Invitation Suite?
Definitely. I currently have just one “all in” price listed for all my house collection invitation suites, but I appreciate there will be circumstances where you may not want the full “sh-bang.” If you would prefer to forgo parts of the suite in order to help bring the costs down (for example dropping the bespoke wax seal or envelope liner) then just drop me a message & let me know your thoughts. I can happily look at tailoring a suite to meet your preferred needs & budget.

Is There A Minimum Order?
♥ Yes there is, due to the time it takes to design all of your lovely goodies & also minimum printer quantities. With this in mind you would need to order at least 35 suites from any of the house collections.

How Do I Place An Order?
♥ I’d be truly delighted if you wanted to place an order with me and can assure you that your wedding stationery will be handmade with the utmost love and care. Simply get in touch with the products & quantities you require & a tailored quote will be sent across for your consideration.

How & When Do I Make Payment?
A 50% deposit is required upfront to secure your booking & allow me to begin work on your lovely stationery. The balance then falls due when you sign off on all your designs & they are sent off to print. Bank transfer is the preferred method of payment & account details will be supplied on your invoice.

What Happens After I’ve Paid My Deposit?
♥ I will send across a client details form that will list all the information I require in order to get started on your beautiful stationery; the sooner you respond with this detail, the sooner the work can begin. You will then receive a PDF proof with all your designs & we can make as many changes as you like until you are completely happy with everything. I will ask for written confirmation to sign off on your design (via email is fine) so that I can send your stationery off to be professionally printed. Please note that it will be your responsibility to do a final check for any typo or grammar errors, though of course I will do my best to spot & correct any of these as I go along.

What are the Delivery Costs?
♥ Delivery costs can vary from order to order, as they are very much dependent on the final weight and size of all your goodies. A tailored quote based on your individual needs will be provided when you get in touch – however as a rough guideline, delivery usually tends to be around the £15 mark. All orders are sent by a fully trackable courier service & should be with you within 48-72 hours of dispatch.

When Can I Expect My Order?
♥ Please allow up to 4 weeks from date of payment for your order to be produced and shipped, although it may be sooner than this (I will of course keep you updated along the way!) I can accommodate rush orders for an additional fee if needed (just reach out to me with your requirements if this is the case & I will see what I can do).

Not Answered Your Question?
If there’s something else you need help with or would like to discuss please feel free to reach out to me at any time; no query is too big or too small. Wedding stationery is my number one passion in life & I’m happy to chat 24 hours a day, 7 days a week (although I haven’t been tested with an urgent 3am DM just yet haha!)